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SweaterQueen

FAQ

How long does delivery take?

  • Order handling: usually 1–2 business days
  • Shipping time: typically 6–8 business days
  • Overall delivery estimate: around 7–10 business days

For complete details, see our Shipping Policy.

Do you provide free shipping?

Yes, we offer free shipping within the United States. Check our Shipping Policy for more information.

What if my order arrives damaged or defective?

If you receive a faulty or incorrect item, we’ll replace it at no cost. Please contact us within 30 days and follow our Return Policy.

When will I receive my refund?

Once your return is received and approved, refunds are processed within up to 7 business days, depending on your payment provider. See our Refund Policy for more.

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Free Shipping

Available for all orders within the United States

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Secure Payment

100% secure transactions

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Return Window

30-day return policy

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